Terms & Conditions

The following terms and conditions represent the basis upon which The Driving Instructor and The Driving School (Paul’s Driving School) offer driving lessons and courses to you (the student).

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Please note, that Paul’s Driving School is independently owned and operated thus the service contract is between you and The Driving Instructor.

 

1. The Driving Instructor

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The Driving Instructor will be courteous, polite, tidy and punctual. The Driving Instructor will behave professionally and ethically at all times. The Driving Instructor training car will be well-maintained, clean and tidy (weather permitting). The Driving Instructor car is fitted with dual controls and is fully insured for driving tuition purposes. The Driving Instructor will not smoke in the training car at any time, nor will The Driving Instructor use your lesson time for any other form of business, personal or otherwise without your expressed permission.

2. Qualifications

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The Driving Instructor is legally authorised to give driving tuition in the UK by the Driver and Vehicle Standards Agency (DVSA).

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3. Driving Licence and eyesight

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You must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of our first driving lesson. You must prove your entitlement to drive and provide me with a licence check code prior to our first driving lesson. The Driving Instructor can provide instructions on how to do this. You must also check that you can read a number plate at a distance of 20.5 metres (i.e. 67 feet – about 5 car lengths) with prescribed visual aids (i.e. contact lenses or glasses) if normally worn. Please note if you need contact lenses or glasses to achieve this you must make sure you wear them on each and every driving lesson.

 

4. Safety, comfort and well-being

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Safety is a shared responsibility as identified below:

 

In the interests of comfort and safety, you are advised to wear suitable footwear and clothing which does not restrict movement or which is inappropriate, distracting or could lead to embarrassing situations. It is important you act responsibly at all times and give your undivided attention to the driving task at hand. Should anything be distracting you during your lesson it is important that you make me aware of this fact even if it is something The Driving Instructor is doing. Similarly, if you are feeling uncomfortable or uneasy about any driving task please let The Driving Instructor know. The Driving Instructor will be grateful for your feedback and The Driving Instructor will think no less of you for doing this.

 

In an emergency situation, it is important you follow The Driving instructor’ instructions and allow The Driving Instructor to take control of the steering wheel if necessary to avoid an incident. The Driving Instructor may also need to make use of the dual controls (i.e. brake and or clutch pedals) and thus override your use of them. As soon as it is safe to do so The Driving Instructor will advise you of why The Driving Instructor’s actions were necessary and help you to calm down if required. Any subsequent discussion will focus on what can be learnt rather than who was to blame.

 

The Driving Instructor will do their best to deliver any instructions or take any actions (even in an emergency) in a calm and measured manner so as not to alarm you or make you feel uncomfortable or disheartened in any way. The Driving Instructor will not shout at you or make any sarcastic or derogatory remarks. You can be assured The Driving Instructor will not use improper language or suggestive behaviour and/or physical contact.

 

You must take note of any medication you are taking which may affect your ability to drive safely and advise me accordingly before taking any lesson booked. Similarly, you should inform me of anything you feel might impact your ability to undertake the proposed lesson safely.

 

In the event it becomes apparent you are unable to concentrate due to illness, tiredness, or your emotional state of mind The Driving Instructor reserve the right to terminate the lesson early or require your agreement to choose an alternative learning activity which can still be undertaken safely.

 

5. Driving under the influence

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To ensure the safety of you and other road users The Driving Instructor reserve the right to cancel any lesson if you are or if The Driving Instructor suspects you are under the influence of drugs, legal highs and/or alcohol (prescribed or otherwise). If this occurs the full training fee for the period in question will be lost.

6. Lesson postponement/cancellation

You must give at least 48 hours notice to your instructor if you wish to cancel, change, or re-arrange a booked driving lesson. Failure to do so will result in your instructor charging you the full amount for the driving lesson(s) concerned.

 

This means that you may lose, or be required to pay for, any lessons booked in The Driving Instructor’s diary which are postponed or cancelled by you, especially if The Driving Instructor is unable to obtain a replacement student for those appointment times.

 

The Driving Instructor reserves the right to postpone lessons if The Driving Instructor considers the weather or road conditions to be unsuitable or dangerous. Unfortunately, The Driving Instructor cannot be held responsible for any costs incurred as a result of having to postpone any lessons, for whatever reason. You will not incur a charge if you cancel outside The Driving Instructor’s cancellation period of 48 hours before the lesson.

 

7. Punctuality

In your interests, you are advised to be punctual for your lesson appointments. All such appointments should be recorded (and checked where possible with The Driving Instructor) in your GoRoadie App to ensure mistakes are avoided. The Driving Instructor would normally wait for you for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if The Driving Instructor is delayed due to unforeseen circumstances. The Driving Instructor will make up any lesson time lost as a result of this at the end of the normal lesson time or as soon as possible. 

 

8. Payments

You must pay The Driving Instructor’s fees 48 hours in advance for each lesson, and The Driving Instructor will charge for lessons on a 90-minute basis. You can obtain information on current lesson fees from The Driving Instructor directly or on Their website or Social Media channels. All payments must be made by bank transfer or other means where agreed.

 

The Driving Instructor may change fees without prior notice but if The Driving Instructor increases or reduces the fees between the time You book a lesson and the date of the lesson [and You pay for it in advance of the lesson], the price increase or reduction will not apply to that lesson but where there is a decrease The Driving Instructor may at their discretion decide to refund You the amount of the decrease; You shall make payment to The Driving Instructor in advance by cash, direct debit, credit card, bank transfer. The Driving Instructor shall give You a receipt for all sums that The Driving Instructor receives from You. 

 

 

9. The Driving Test

Bookings:

 

Driving tests can be booked by you or The Driving Instructor on your behalf. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified as soon as they are known to you, otherwise, The Driving Instructor cannot guarantee to provide a vehicle for the test or any lessons just prior to it. You will pay a minimum of a 2-hour rate on the day of your driving test, to cover the usage of the car and potentially a driving lesson before the test.

 

Use of the vehicle:

 

In the interests of customer and public safety, The Driving Instructor reserves the right to withhold the use of the training car for the test if, in The Driving Instructor’s opinion, your driving is actually or potentially dangerous – behaviour which if repeated on the test would result in a test failure.

 

Test cancellation:

 

Three clear working days (Sundays and public holidays don’t count as working days) notice of test cancellation or postponement is required by the DVSA. Therefore to cancel a test booked for a Friday you need to do this online no later than the preceding Monday thus giving three clear working days (i.e. Tuesday, Wednesday and Thursday). Failure to provide the required notice will result in the loss of your test fee. The Driving Instructor cannot be held responsible for any postponement or cancellation of tests by you or the DVSA. However, The Driving Instructor will do all that is possible to arrange another test as quickly as possible and to help you to reclaim expenses from the DVSA if appropriate.

 

10. Complaints

In the event of a complaint, The Driving Instructor would be extremely grateful if you would allow them to resolve the matter in the first instance. However, please do not let a problem linger. If there are serious issues, you can contact the DVSA directly to assist.

 

11. Your statutory rights

Nothing in these terms and conditions will reduce your statutory rights relating to faulty goods or services provided. The Driving Instructor has a statutory obligation to provide you with goods and services fit for the purpose for which they were bought and as described. If you have any doubts about your statutory rights please contact your local Trading Standards Department or Citizen’s Advice Bureau.

 

12. COVID-19 Safeguarding Measures

Please note while COVID-19 remains a threat the Driving Instructor may also require you to abide by the supplementary terms and conditions of service found on the check-in process before each driving lesson.

 

Terms and Conditions relating to the use of the website.

 

The Terms and Conditions were last updated on 22 September 2022

 

1. Introduction

These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

 

2. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.

 

3. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

 

4. Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

 

4.1 All the rights are reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

 

5. Third-party property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

 

6. Responsible use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

 

7. Refund and Return policy

7.1 Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post, fax, or email). Our contact details can be found below. You may use the attached model withdrawal form, but it is not obligatory.

You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website.

If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (for example by email) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

7.2 Effects of withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Please note that there are some legal exceptions to the right to withdraw, and some items can therefore not be returned or exchanged.  We will let you know if this applies in your particular case.

 

8. Idea submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

 

9. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

 

10. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:

 

• this website or our content will meet your requirements;

• this website will be available on an uninterrupted, timely, secure, or error-free basis.

 

Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

 

11. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.

 

12. Export restrictions / Legal compliance

Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of United Kingdom.

 

13. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.

 

14. Breaches of these Terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

 

15. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

 

16. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

 

17. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

 

18. Entire agreement

These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Paul French in relation to your use of this website.

 

19. Updating of these Terms and conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

 

20. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of United Kingdom. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of United Kingdom. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.

 

21. Contact information

This website is owned and operated by Paul French.

You may contact us regarding these Terms and Conditions through our contact page.

 

22. Download

You can also download our Terms and Conditions as a PDF.